Introduction to 'Moving into your new home'

As you move into your new home and start to settle in, it can be a very exciting time. It’s likely to be pretty busy, too. There’s so much to sort out and budget for.

In this lesson, we’ll explore the costs of owning your own home. From those all-important mortgage payments, to other outgoings you may not have thought about. We’ll look at how to adjust your budget to reflect these. You’ll also find out how to save for those home improvements that will make this home truly yours.

 

Watch this video to see what we cover in this lesson:

 Please be aware this video has been produced using AI video tools.

What you'll learn

  • What to think about as you prepare to move.
  • How to manage your mortgage payments.
  • What other costs to budget for, as a homeowner.
  • Where to find help and support.

How long it takes

14 minutes

Tips for a smooth move

Chapter 1

How long it takes

4 minutes

Our top tips

The weeks leading up to your moving in day can be busy and quite stressful.

Here are a few tips to help reduce that stress.

Make a list

Write a list of things you need to do before the move. Better still, use a pre-built checklist like this one (PDF, 46KB) from Lloyds.

Moving out of a rented property? The Money Helper site has a checklist for you.

Check practical details

Ask the seller if you need to, about:

  • Where the gas and electricity meters are.
  • Where the main stopcock is (to shut off / switch on the water).
  • Bin collection days and arrangements.
  • How the heating systems and any built-in appliances work.
  • Whether there are any restrictions on parking (including the removals van).

Put together a 'Moving day essentials' box

A kettle plus tea or coffee, overnight clothes, bedding and toothbrushes should go in the box. Don’t forget a mobile phone charger!

Moving with children? Include favourite toys or books, plus any other comforting items they’ll need for their first night. 

You may want to add to this. Think of what you’d need in case the removals van is running late.

Remember

Make sure your utility providers know your move date and pay any existing bills. Don’t forget to pass on your new address for any that may ‘follow’ you to your new place, like broadband, car insurance and TV licence.

Paying the mortgage

Chapter 2

How long it takes

5 minutes

Your repayments

When you picked a mortgage, the repayment amounts were something both you and the lender looked at. Now, it’s time to start paying them.

Making your first payment

Your lender will let you know the date that your first payment is due. Bear in mind that the first payment may be larger than the others. This is because it includes extra interest to cover the time between completion and the end of that month.

For example, say you complete your mortgage on the 20th May. Your first (June) payment will include the interest from then to the end of May, plus your normal agreed repayment amount. After that first month, you’ll just pay the normal amount.

Set up Auto payments

You can arrange with your lender for your monthly payments to be on a date that works for you. For example, the day you get paid your monthly salary. Setting up a direct debit for this will help you make sure you never miss a due date.

Your lender will let you know before any changes that might affect the date or amount, like a rise in interest rates.

Check your mortgage statement

You’ll get a statement from your lender each year. This shows details of your mortgage, the payments you’ve made in the past 12 months and the amount you still owe, plus interest rates and any other charges during this time.

You can ask for a copy of this statement at any time. Some lenders let you do this online, or ask you to call them. They may also have an app where you can see these details at any time.

It’s a good idea to check your statement when you get it. This way, you can make sure everything looks right, and get a clear idea of your mortgage balance.

Preparing for when a mortgage deal comes to an end

When should you start looking for a new mortgage deal? It’s good to start early – between three and six months before your current one is due to end. This gives you plenty of time to find the best deal for you and arrange the move when your existing one ends.

If you find a great deal with a new lender, it may be tempting to remortgage early. Before you do this, check what charges you’ll need to pay on your current one. It's likely to include an early repayment charge (ERC). This charge is usually between 1% and 5% of what you still owe them.

Remember

It’s important to make your mortgage payments each month. If you don’t keep up with them, you may fall into mortgage arrears. This is when more payments become overdue.

Being in mortgage arrears will affect your credit score. At worst, the bank or lender can take your home from you.

What to do if you're struggling

Rises in interest rates may make you worry about being able to keep making your mortgage repayments. Or you may feel your mortgage is at risk of being in arrears. Either way, there are steps you can take.  

The first thing to do is to let your lender know as soon as you can. You may be able to get help online. Alternatively, you could call, visit or write to them. 

 

They may be able to help you:

Reduce your payments for a short time

In this option, you’ll just make interest-only payments for up to six months. This could give you time to get back on track.

Extend the term of your mortgage

Doing this will reduce the amount of your monthly repayments for longer. For example, if you still have 10 years of your term left, you might extend this to 15.

Switch to a new deal

If this is with the same lender, you may be able to do this before your current one ends, without another affordability check.

Be aware

Both the interest-only and term extension options tend to cost more in the long term.

Once an interest-only period ends, your monthly payments are likely to increase. This is to make up the parts of the mortgage payment you’ve missed.

And if you extend your term, you’ll pay more in interest over the life of the loan.

What happens to my credit score?

If you're thinking of one of these options, don't worry. None of them will affect your credit score.

Other options

You may decide to explore other options.

These include:

 

  • Your lender may agree to you taking a break from making repayments for a set period.

    • You need to agree this with your lender – you can’t just stop making payments.
    • This may help if you know you’ll just be struggling for a short time – like when you take unpaid leave for a fixed amount of time.
    • Interest will still be charged during this time, so you’ll end up owing more.
  • Support for Mortgage Interest (SMI) is a Government loan that can help with your interest payments.

    • It usually helps pay the interest on up to £200,000 of your mortgage.
    • You can only apply for this if you get certain benefits.
    • It’s a loan, so there will be interest added, too.
    • You’ll need to repay the loan if you sell or transfer ownership of your home.

    There are other schemes that are specific to Wales (Help to Stay) and Scotland (Home Owners' Support Fund).

     

    Be aware

    SMI stops paying out if your benefits stop. For instance, if you return to work or start working more hours.

    When this happens, you may be able to claim Mortgage Interest Run On (MIRO) for the first four weeks.

  • This means taking out a new mortgage to replace another one. You might decide to do this because your current deal is coming to an end, or you’ve found a better deal elsewhere. Some people also remortgage to help fund home improvements.

     

    Be aware

    If you decide to remortgage, there may be an early repayment charge (ERC) to pay on your current mortgage. Check before you decide.

    Work out what you might save with the new deal, and compare this with what you’ll need to pay.

Repaying your mortgage early

Once you’ve paid off your mortgage, you’ll truly own your home. No more repayments! For many, this seems a long way off. But some people are able to repay early.

 

If you have the money, you could:

  • Increase your monthly payments.
  • Pay an extra lump sum.
  • Reduce the term of the loan.

Any of these options could save you money on the interest. 

 

Is there a charge for repaying early?

You may need to pay an early repayment charge (ERC) if you pay your mortgage off early. Depending on the mortgage deal, there may be an overpayment limit. This means you can overpay by a certain amount each year. If you go over that amount, you’ll be charged a fee. Always check with your lender before you start overpaying.

Be aware

Before you decide to overpay, check interest rates. If the rate on your savings account is higher than your mortgage, it could make more sense to keep the money there. This depends on other factors too, so it’s a good idea to get advice first.

Are you a Lloyds customer? Our Home Wise app has tools to help you work this out. If not, the MoneySavingExpert site also has a useful tool for this.

Your other costs

Chapter 3

How long it takes

4 minutes

The costs of running a home

Recent research shows that households are spending an average of £1,564 a month on essential bills and outgoings. 

 

Of this, they spend:

19%

On their mortgage.

11%

On food.

9%

On energy and water bills.

When you look at your own set of outgoings, you may find the mortgage repayments are the highest. If you’re lucky, it may be less than the mortgage or rent on your last place. But it still takes a large chunk of your income each month.

So it’s a good idea to think about what else you need to pay for, and work out your new budget. Even if you’re moving to a similar property, your monthly spend is likely to change.

 

Use the arrows to move through our list of typical outgoings.

More on this topic

For guidance on how to work out your budget and manage your bills, check out our lessons Understanding your budget and Managing bills and utilities.

Insuring your home

Your home insurance can help with the cost of loss or damage to your home and what’s in it.

 

There are two types of home insurance:

Buildings insurance

Required by your mortgage lender, you’ll need to buy this before exchanging contracts. It covers the building itself.

Contents insurance

This covers what’s in your home. For example, furniture, electronics, jewellery and clothes.

Idea

If you have contents insurance from your last home, this may cover you for removals loss or damage, too. So check the policy to see if it does, and for any conditions.

You may find you need to look at other types of insurance, too. For example, mortgage payment protection insurance. This covers your mortgage payments if you can’t keep up due to illness, injury or if you lose your job. Mortgage life insurance is slightly different. It covers your mortgage payments if you die before paying it off. You may not need it if you have life insurance, though.

More on this topic

Our Introduction to insurance and Save money on insurance products lessons explain more about insurance and how to get a deal that’s right for you.

Managing your household bills

Earlier in this chapter, we talked about the type of bills you’re likely to have as a homeowner. Managing these may feel daunting, especially if this is your first home. Where should you start?

 

Let's break it down into steps:

Step 1

Make a list

Write down each bill you’ll need to pay – what it’s for and how much it is.

Step 2

Work out how you'll pay

Look at the options and decide which is best for you.

Step 3

See where you can save

There may be other deals or providers that are cheaper.

Want to know more?

Most banking apps have tools to help you see and manage your bills.

 

Look for features like:

  • Tools to compare and switch providers.
  • Personalised spending insights and budgeting tips.
  • Tools to help you track and manage subscriptions.

More on this topic

Our Managing bills lesson takes you through each of these steps and has tips for paying your bills and savings you could make.

Looking to save money on your regular bills? Check out our Save money on services and utilities lesson.

Saving for home improvements

When you first move in, you may not have much money to spare. Moving home isn’t cheap. There are all those little extras, too. From replacement light bulbs to a takeaway on that first night, it all adds up. There may be bigger items to buy, too. Like a new sofa, TV or freezer. Plus, your budget might need to stretch further in your new home . So that new kitchen or garden shed you were planning may seem out of reach, for now.

But you can start planning and saving for these things. Putting a little money away each week or month is a good habit to start. And we have plenty of resources to help you get started.

More on this topic

Our Introduction to Saving lesson guides you through the different ways to save, to help you work out the way that’s right for you. 

Setting up an emergency fund  describes how to start planning to manage unexpected costs – like roof repairs or a new boiler.

Help and support

Chapter 4

How long it takes

4 minutes

When you need help

You may feel overwhelmed as a new homeowner. That’s perfectly natural. You’ve been through an exhausting process, from finding your new place to getting the keys.

Let's look at some of the concerns you may have.

 

  • Getting started is often the hardest part of budgeting. Our Understanding your budget lesson can help you take that first step.

    There are plenty of online tools that can help make it easier, too. Try this one from Lloyds - you don't need to bank with us to use it.

  • If you have a tracker or variable rate mortgage, any change to the Bank of England base rate will affect your mortgage repayments. The base rate is reviewed eight times a year. Each time, it could go up, down or stay the same. If it rises, your mortgage repayments will rise too.  Standard Variable Rate (SVR) mortgage rates may also rise at any time. 

    Your lender will always let you know in advance how much this rise will be. You can then work out how you could make the new payments. This may mean taking another look at your budget and cutting down on other expenses.

    Think you’ll struggle to meet the higher repayments? Get in touch with your lender to talk through your options.

  • If you do miss one of your repayments, call your lender. The sooner you do this, the sooner they can work with you to get you back on track. Lenders understand that there are many reasons why people may struggle to make their payments. They want you to keep your home and will do what they can to help you do this.

    The worst thing to do is ignore the issue. If they don’t hear from you, they may start proceedings to repossess your home.

  • Buying a home may affect some benefits you get, like Housing Benefit or Universal Credit.

    If your Universal Credit includes a payment for housing costs, this may change. This will be the case if you’re moving from a rented home. This page from the DWP site tells you what you can claim now you’re a homeowner.

    Housing Benefit is only paid while you’re living in rented accommodation. So when you move out of your rental home, you need to let your local council know. You may then be able to claim Support for Mortgage Interest (SMI)

    Remember

    The DWP doesn’t take into account the value of the home you own and live, when they assess you for Universal Credit. But you do need to tell them about any money you get when you sell your home.

    This is the case even if you plan to use the money to buy a new home to live in.

  • If you spot any problems with your newbuild home, let your builder know so they can fix these.

    One of the benefits of buying this kind of home is the ten-year warranty you get with it.

     

    So, what does this cover?

    First two years

    • Structural issues
    • Minor defects

    After two years

    • Structural issues only

     

    If you have a problem with your developer, follow their complaints process. If you’re still unhappy, you can then contact the New Homes Ombudsman Service or use the Independent Dispute Resolution Scheme.

  • If your new home is leasehold, you’re likely to pay a service charge to the landlord. This includes costs for maintenance and repairs, and may change from year to year.

    Think your service charge is too high? Talk to your landlord first. By law, they can only set a reasonable service charge, for works of a reasonable standard. If you think the charge is unreasonable, you can challenge the charges.

    Make sure you keep paying, though. If you don’t, this could be a breach of your lease. This means you may face legal action from the landlord, or even lose the property. 

    More on this topic

    The Leasehold Advisory Service has guidance and resources to help you resolve this type of issue.

Who can help?

If you do have money worries or need help with keeping up with your mortgage payments, contact your lender first. They can help you work something out.

They may also refer you to a money advice service.

 

These include:

Related learning links

Want to learn more?

There are many more lessons to help you when you're buying a home.

Go to this topic Borrowing

 

Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this module was last updated on 22nd September 2025.