Business programme
Start-Up, Scale-Up by Lloyds Bank Academy
Look after your personal details
Learn how and why you should keep your details safe.
Introduction to 'Look after your personal details'
In this lesson, you’ll learn how to keep your personal details safe when you search, post and shop online.
What’s personal data?
Your personal data is every fact there is about you. It can come from official sources or informal chats. You might keep this information online, offline or a mix of both.
Let's look at some examples:
Why should you keep your data safe?
It might seem obvious, but personal data is valuable and you need to protect it. For example, someone could use your bank details to steal your money.
People can use your data to:
What's a digital footprint?
This is everything that you or others have posted about you online. It creates an online ‘picture’ of who you are.
For example, if a friend posts a picture of you online, ask yourself: Would I be happy for a future employer to see this? Sometimes, employers search your name online before hiring you, so always think before you post.
It’s not just pictures either. It can be words and actions too. What you say and do online stays there, so anyone who searches hard enough can see it.
Check your privacy settings to make sure only the people you want to view your information can see it.
You can control your data
While there are risks with posting things online, you do have control over your data. Not just what you post and who your share it with. But also which companies have your data, and what they do with it.
When you share your data with a company:
- They can use it to improve your experience with them.
- They can remember what you like and how you prefer to hear from them.
Want to know what data a company has on you? You can usually ask them - privacy rules give you this right. You just need to write to the company and ask to see what data they have on you. This is a ‘subject access request’ (SAR). They usually have one month to reply. It’s generally free unless you ask for a large amount of information, or something that will take a long time to find.
Sharing other people’s data
It’s not just about your own data. You have a duty to look after other people’s data too. You form part of their digital footprint, so always ask permission before you post someone’s pictures or share their posts.
Using other people’s documents
You also need to take care when you use other people’s work. You wouldn’t borrow or steal their things, so think before you share or use someone else’s files. People own their files, images and content as much as their other belongings.
Always ask permission to use something that’s not yours.
Want to learn more?
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Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this module was last updated on 18th February 2026.