Introduction to 'Stay safe from impersonation scams'

 

In scam calls, a fraudster pretends to be someone you trust in order to steal your money.

Watch this video to learn about a scam call so you know what to do if you get one.

What you'll learn

  • What scam calls sound like.
  • What to look out for.

How long it takes

2 minutes

Remember:

  • Your bank will never ask you to transfer your money.
  • If you’re not sure the caller is really who they say, hang up and call them on a number you trust.

More on this topic

The National Cyber Security Centre (NCSC) has useful advice on how to report scam phone calls and what to do if you’ve experienced one.

Go to the NCSC site Opens in a new tab

Want to learn more?

There are many more lessons to help you stay safe online.

Go to this topic Stay safe and secure online

 

Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this module was last updated on 31st July 2020.