Stay safe from impersonation scams

 

In scam calls, a fraudster pretends to be someone you trust in order to steal your money.

Watch this video to learn about a scam call so you know what to do if you get one.

KEY LEARNINGS

  • What scam calls sound like
  • What to look out for

Read time:

2 mins

Remember:

  • Your bank will never ask you to transfer your money
  • If you’re not sure the caller is really who they say, hang up and call them on a number you trust

Want to know more?

The National Cyber Security Centre (NCSC) has useful advice on how to report scam phone calls and what to do if you’ve experienced one.

Go to NCSC site Opens in a new tab

 

Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this module was last updated on 31st July 2020.