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We've partnered with RangersAI to offer up to 12 months' free access to ScamRanger, an app that can help you spot and avoid scams.
Scams are becoming more common and can be difficult to spot. Fraudsters often try to create a sense of urgency, taking a moment to stop and check could help protect you from a scam.
Any services RangersAI provide are separate from those offered by Lloyds Bank and we cannot accept responsibility for the services it provides.
ScamRanger is designed to help you learn how to spot suspicious messages and understand potential risks. It can help you identify scam warning signs, but it can't detect every scam. Scams keep changing and fraudsters find new ways to trick us.
The app does not review every message and only uses the images or text that you send. It also doesn’t check your details or the sender of the message. It focuses on messages that show stronger scam warning signs, helping to reduce unnecessary alerts.
Because the app has limited information about you and the sender, it can't fully assess every message. This means some scam messages may not be flagged and some genuine messages may be highlighted.
ScamRanger is designed to support your decision-making, but it's important to take a moment to stop and think before acting. As well as using the app, you should use your judgement and do your own research, before deciding what to do with a message.
Visit RangersAI to download the app and start your trial.
The trial is available until August 2027. RangersAI will notify you 3 months before the trial ends. You'll also receive a notification in the app 1 month before the trial ends.
RangersAI will remove your access and data. They will also send information about other scam awareness resources.
Scan the QR code on the RangersAI website or enter code LBG123 when you sign up.
No. We do not receive your personal data from RangersAI. When you create an account, your data remains with them.
ScamRanger is fully managed and supported by RangersAI. For help, feedback or to report an issue, use the in-app support form or email uksupport@scamranger.ai.
No. We do not share your personal data with RangersAI. Once you sign up, your relationship is directly with them.
ScamRanger can help you to avoid scams. But there are limits to what it can do.
You need to learn about scams to protect yourself. If something doesn't seem right, stop and think scam.
Yes. ScamRanger uses AI to identify patterns commonly seen in scams.
The AI does not store or learn from your personal messages, helping to protect your privacy.
Stop! Think Fraud - Tips to help you protect yourself from fraud and support if you've been affected by a scam.
Report Fraud - Report fraud and cyber crime, or get advice about what to do next.
Get Safe Online - Advice to help keep you and your devices safe online.
UK Finance - Information and guidance about fraud and banking security.
Prudential Regulation Authority (PRA) - Part of the Bank of England. It helps make sure banks operate safely.
Financial Conduct Authority (FCA) - The UK's financial services regulator. It helps protect consumers and promote fair treatment.
CIFAS - Information and services to help protect against identity fraud.
Cyber Aware - Government advice to help you stay safe online.
ScamSmart - An FCA service that helps you check investments and avoid investment scams.
Lloyds is not responsible for the content of third-party websites.
They focus on helping people recognise scam warning signs and understand how scams work.
ScamRanger can spot scams and help you to avoid them. But it can’t detect every scam as it only uses the information you send.
Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this page are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this page was last updated on 26th August 2026.