Get support with money worries

Know where to go for support if you’re experiencing worries about your money.

Jump to Chapter

Introduction 1. How your bank can help 2. Other types of support

Introduction to 'Get support with money worries'

When money worries affect your mental wellbeing, it's good to know you're not alone. There's help out there.

In this lesson, you'll learn where you can find this help. We'll show you how your bank and other organisations can support you during this time. 

What you'll learn

  • The support your bank can give you.
  • How to find help from other places.

How long it takes

2 minutes

Chapter 1 - How your bank can help

How your bank can help

Chapter 1

How long it takes

1 minute

What can your bank do?

Tips and tools

Your bank can provide you with advice and tips to manage your money better.

Check out their website and app for tools to help with budgeting and money health checks. 

Useful links

Your bank's website will also have links to charities and other services.

These could be useful if you, or someone you know, need help with money worries.

Money advice

You can get help with all kinds of money worries.

For instance, if you're struggling with payments or debt, need financial help or advice or need help managing your money. 

Ways to get in touch with your bank

Most high-street banks have lots of ways for you to contact them if you have money worries. So you can choose a way that works for you. 

You can contact your bank online through their website. If you have a mobile banking app, you may be able to use this to talk with someone from the bank. Some banks may have an email address you can use to reach them.

Other ways of contacting your bank include telephone calls and in branch. You can contact the bank by post, but this does take longer. When it affects your mental wellbeing, it's always better to do something quickly to stop it getting worse.

Introduction - Get support with money worries
Chapter 2 - Other types of support

Other types of support

Chapter 2

How long it takes

1 minute

Organisations who can help

If you have money worries, your bank is often the best first place to go for help. But if these worries are affecting your mental wellbeing, there are many other organisations who can support you. Here's some of them.

Select each topic to see links to support sites:

Next steps

In this lesson, we've shared ideas on who can help with money worries. Take a moment now to think about the support that you or someone you know may need. Who can you contact?

Thinking about this then deciding to talk to someone is a big, positive step towards better mental wellbeing.

Chapter 1 - How your bank can help

Want to learn more?

Money worries

Go to topic

Related lessons

It's normal to worry about money

View lesson

Support with repaying

View lesson

Access Universal Credit

View lesson

Access healthcare online

View lesson

 

Lloyds Bank Academy is committed to providing information in a way that is accessible and useful for our users. This information, however, is not in any way intended to amount to authority or advice on which reliance should be placed. You should seek professional advice as appropriate and required. Any sites, products or services named in this module are just examples of what's available. Lloyds Bank does not endorse the services they provide. The information in this module was last updated on 3rd December 2025.

Back to top Click to jump to top of page